Terrible quality and terrible customer service My diffuser was received in a timely manner however it did not function not only did the oil not go through it but the motion sensor also did not work. I emailed the company four times with no response. So terrible product quality and terrible customer service
It worked great and then stopped. I have continued to contact customer support with no response. How do you stand by a life time warranty if you don’t respond to your customers???
Still waiting for diffuser so I can’t comments yet on what I think about it! Please update me where this order is!
It would be nice to offer two options: suction cup for smooth texture and something on non smooth tiles…. How do we hang it up on non smooth tiles? We love using it in our shower. We have had ours for several years and adding to our other showers/tub. Thank you
Waste of money. Was so excited and so disappointed. I have asthma and thought this would be beneficial but it doesn’t work. Wasted essential oil and batteries. Also wanted the spa feel in my shower for me and my family.
Ordered weeks ago and still have no received.
This is my 2nd order of the plugs. They work well and I like to have backups.
14 days. I have yet to see the product.
Love having essential oils in the shower. I diffuse peppermint so in my morning showers my sinuses clear out!
The refills work great! I like that I can use a new wick for a different essential oil for my bathroom.
I enjoy having my favorite essentials diffusing while I shower!
The wall attachment is awesome. Such an improvement from the last one. Thanks.
I am very pleased with my new diffuser. Thank you for your prompt attention.
I love it. I get to choose my scent, one or both. It is great to have the 7 minute timer when I need to limit my shower time due to drought, or if I overslept for work. The customer service is excellent. It may be a little slow to get an email response but replacement parts were sent very quickly when I had a challenges. It is well worth the investment.
I used to run my diffuser all the time and it would overwhelm the room while it ran and the smell would disappear once the diffuser was out of water.
With my Oasis Wall diffusers, my room always smells great, all the time and it runs on batteries!!!
This is not the spa experience we had hoped for. We use high quality Doterra oils and we can only smell the aroma if we put our nose up to the diffuser. Either ours is defective or this product is not worth the hype.
I’ve tried to contact your customer service 3 times with no reply. You have NO phone number to reach your organization. I received a $10 off coupon, however there is no where to use it on the order. I purchased one diffuser for myself, could not use the $10 discount. I purchased another for a gift, again could not use the $10 discount. I asked when the diffuser would be received, again NO REPLY. Was received too late for Christmas. I have asked how to return them, again no reply. Very disappointed, would like to return both but don’t know how as I never received email order confirmations, just surveys. Please advise. You can email or call me at [****]. Thank you, Rhonda
Love the idea and the smell when I enter a room. However, this leaks all over my counter top.
I love the concept and the smell when I enter the room, but it leaks.
Every day I have to take the lid off and twist the bottle one way or the other way in order for a noticeable amount to be diffused. It isn’t consistent in now it works.