Kudos to great customer service. I was gifted a shower diffuser and it suddenly stopped working so I called customer service and not only was it a hassle free process but the staff member thoroughly cared about my experience following up with me via telephone to ensure I was properly and timely taken care of. The personal touch was so greatly appreciated since this time and age of the more impersonal approach to customer service. A refreshing company not only in the product they offer but also in their approach to a hands on approach with their customers.
