We got our first diffuser. 1 day later it fell off of the shower and broke into pieces. I recieved a quick response back to my email when I explained the story and immediately was told no problem they’d send a new one. I got the new one about 3 or so weeks later. I’ve only used it once so far but seems to be pretty good. Hoping the airflow gets because the first time I used it was difficult to smell the oils (and I use doterra oils which is a quality brand), and I have the vents all the way open.
